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13 | Licensing Program Analyst (LPA) Christopher Rollins conducted a follow-up complaint inspection at REFUGE III and spoke with Khea Gumbs Administrator. The purpose of the inspection was to deliver the finding for the above complaint allegations.
During the course of investigating the allegation, LPA Rollins conducted confidential interviews with facility staff, clients, social workers and conducted clients file review. Confidential interviews reveal conflicting stories about facility staff handled client in care in a rough manner and facility staff used inappropriate form of discipline. Based on interviews and documentation there was not enough evidence to prove that facility staff handled client in care in a rough manner and facility staff used inappropriate form of discipline.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that facility staff handled client in care in a rough manner and facility staff used inappropriate form of discipline,therefore the above allegation is unsubstantiated. Exit interview conducted with Adminstrator and report was e-mail to Administrator for signature |