073401322-7-30-2021-02-CC-LDYN-C5PFFZ-20210808042758

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073401322
Report Date: 07/30/2021
Date Signed: 07/30/2021 06:24:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2021 and conducted by Evaluator Tasha Hackett-Alexander

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20210506163610

FACILITY NAME:	KINDERCARE LEARNING CENTER, #1039		FACILITY NUMBER:	073401322
ADMINISTRATOR:	SAUTER, LISA		FACILITY TYPE:	850
ADDRESS:	2300 MAHOGANY WAY		TELEPHONE:	(925) 778-8888
CITY:	ANTIOCH	STATE: CA	ZIP CODE:	94509
CAPACITY:	95	CENSUS:	DATE:	07/30/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	LISA SAUTER		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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PERSONAL RIGHTS- Day care children in inappropriate interaction in the facility

PERSONAL RIGHTS- Staff did not properly supervise children in care

INVESTIGATION FINDINGS:

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LPA ALEXANDER MET WITH CENTER DIRECTOR LISA SAUTER VIA TELE-VISIT DUE TO A RECENT COVID-19 POSITIVE CASE REPORTED AT THE FACILITY TO DELIVER THE FINDINGS TO THE ABOVE COMPLAINT ALLEGATIONS.

PER CENTER DIRECTOR THERE WERE 17 CHILDREN PRESENT ALONG WITH 2 STAFF MEMBERS. DURING THIS ANALYST'S LAST VISIT, INTERVIEWS WERE CONDUCTED WITH STAFF AND DOCUMENTS WERE RECEIVED. FURTHER INVESTIGATION HAS BEEN CONDUCTED.

ALTHOUGH THE ALLEGATIONS MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATIONS DID OR DID NOT OCCUR, THEREFORE THE ALLEGATIONS ARE UNSUBSTANTIATED.

his report must be available for public review for 3 years. An exit interview was conducted. A copy of this report has been emailed to the director/facility..

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Loretta Dyson	TELEPHONE: (510) 695-0243
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander	TELEPHONE: (510) 292-9724
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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