Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 123006679
Report Date: 10/16/2018
Date Signed: 10/19/2018 11:14:19 AM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2018 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20180809084206
FACILITY NAME:RAINBOW JUNCTION CHILDREN'S CENTER-P/SFACILITY NUMBER:
123006679
ADMINISTRATOR:ARMSTRONG, LISAFACILITY TYPE:
850
ADDRESS:1660 NEWBURY RD SUITE ETELEPHONE:
(707) 725-5755
CITY:FORTUNASTATE: CAZIP CODE:
95540
CAPACITY:49CENSUS: 36DATE:
10/16/2018
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Jackie MaKakoa, DirectorTIME COMPLETED:
02:25 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff hit child in care resulting in bruising

Facility staff handled child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
A follow up inspection was made to the facility by Licensing Program Analyst (LPA) Laura Chavez for the purpose of delivering a findings report for an investigation that was conducted by LPA Y. Yang. It was alleged that facility staff hit child in care resulting in bruising and that facility staff handled child in a rough manner. During the initial inspection visit on 08/16/18, the director, Jackie Makakoa denied the allegations and stated that she has never observed any staff members roughly handle a child or hit a child. The director stated that on the day of the alleged incident, child C1 bumped into another child and staff members who were present on the play yard attempted to aid and comfort C1. It was corroborated that staff were observed to be appropriately supervising and interacting with children in care during the alleged incident. During the inspection to the facility, LPA observed appropriate child/staff interactions with all staff. During the investigation interviews were conducted. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred and the findings are unsubstantiated. This report was discussed and reviewed with the Director. Appeal Rights were provided and discussed. The Notice of Site Visit shall be posted for 30 days from today's visit.

There were no Title 22 deficiencies cited during today's inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura ChavezTELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2018
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2018
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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