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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808291
Report Date: 03/23/2023
Date Signed: 03/28/2023 06:46:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2022 and conducted by Evaluator Barbara Beneroso
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20221229121611
FACILITY NAME:JOYFUL JUNCTION PRESCHOOLFACILITY NUMBER:
153808291
ADMINISTRATOR:SLOAN,JESSICAFACILITY TYPE:
850
ADDRESS:20110 PARK ROADTELEPHONE:
(661) 822-8140
CITY:TEHACHAPISTATE: CAZIP CODE:
93561
CAPACITY:84CENSUS: 52DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
01:57 PM
MET WITH:Jessica Sloan, DirectorTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Personal Rights: Staff #1 handled day care child in a rough manner.
Personal Rights: Staff accept children with signs of illness into care.
Personal Rights: Staff do not ensure that sick day care children are isolated
Personal Rights: The facility does not have water available for children during outdoor time.
INVESTIGATION FINDINGS:
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On 03/23/2023 at 1:57 p.m., Licensing Program Analyst (LPA) Beneroso and Licensing Program Manager (LPM) Mariela Ramon conducted an unannounced subsequent complaint investigation inspection for the purpose to deliver the findings for the above allegations. LPA and LPM met with licensee who guided them on a tour of the facility. Upon arrival, LPA and LPM observed 52 children in care with 10 staff members providing care and supervision.

The investigation consisted of interviews with children, staff, review of the facility roster, and other relevant complaint parties. During interviews conducted it was revealed staff #1 is very sweet, kind, and nice. Whenever a child does not follow directions, staff redirects the child. The facility conducts children’s wellness checks upon arrival to determine if a child is sick. If the child is sick, the child goes home with the parent. Children that become sick while in care at the facility are isolated in the director’s office until the parent arrives to pick up the child. During outdoor time, children and staff disclosed there is water readily available in the form water dispenser with disposable cups for children who wish to drink water.
See complaint investigation report LIC9099C continuation on next page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20221229121611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: JOYFUL JUNCTION PRESCHOOL
FACILITY NUMBER: 153808291
VISIT DATE: 03/23/2023
NARRATIVE
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Based on the information obtained, there were no witnesses that could corroborate the above allegations occurred; therefore, the allegations are deemed to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A copy of this report was provided along with the appeal rights. Notice of Site Visit was posted and will remain posted for 30 days.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2