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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153903235
Report Date: 01/09/2025
Date Signed: 02/03/2025 02:33:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20250107095931
FACILITY NAME:TINOCO, TRINDAD FAMILY CHILD CAREFACILITY NUMBER:
153903235
ADMINISTRATOR:TINOCO, TRINIDADFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 854-1723
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: 3DATE:
01/09/2025
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Trinidad TinocoTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Transported children without the appropriate safety seats
INVESTIGATION FINDINGS:
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On 2/3/2025, Licensing Program Analyst (LPA) Carol Heath amended the report to change the finding. On 1/9/2025, Licensing Program Analyst (LPA) Carol Heath made an unannounced initial 10-day visit to Trinidad Tinoco Family Childcare Home, to investigate a complaint. When LPA arrived, the licensee’s daughter/assistant (Teresa Tinoco) opened the door and granted access to the facility. The licensee went to the story and will return shortly. Around 10:05 am, LPA Heath met with the licensee, Trinidad Tinoco, and her mother (Juana Perez/assistant). The purpose of the inspection was to inform the licensee that an investigatio was being conducted regarding the above allegations. The licensee granted access to the facility.
During the visit, LPA observed four children in care: two infants and two preschoolers, supervised by the licensee and an assistant. LPA interviewed the licensee and her assistant, reviewed the records of two assistants, and verified compliance with required certifications, including CPR/First Aid, Mandated Reporter Training, immunizations, and TB clearance. A copy of the facility roster was obtained and reviewed. Additionally, LPA observed four booster seats in an SUV equipped with seven-passenger seats.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Carol HeathTELEPHONE: (661) 202-3709
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20250107095931
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: TINOCO, TRINDAD FAMILY CHILD CARE
FACILITY NUMBER: 153903235
VISIT DATE: 01/09/2025
NARRATIVE
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LPA Heath conducted interviews with the licensee. The interviews revealed inconsistencies in the explanations for the Facility staff transporting children without the appropriate safety seats.

Although the allegation may have happened or is valid, there is no preponderance of the evidence to prove that the facility transporting children without the appropriate safety seats; therefore, the above allegations are unsubstantiated.

No deficiencies were cited.

An exit interview was conducted, and the report was reviewed with the licensee, Trinidad Tinoco.
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Carol HeathTELEPHONE: (661) 202-3709
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2