153903235-3-10-2025-12-CC-MRAN-DEYQXH-20250321123332

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153903235
Report Date: 02/03/2025
Date Signed: 03/10/2025 03:06:00 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Carol Heath

COMPLAINT CONTROL NUMBER: 12-CC-20250107095931

FACILITY NAME:	TINOCO, TRINDAD FAMILY CHILD CARE		FACILITY NUMBER:	153903235
ADMINISTRATOR:	TINOCO, TRINIDAD		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(661) 854-1723
CITY:	ARVIN	STATE: CA	ZIP CODE:	93203
CAPACITY:	14	CENSUS: 4	DATE:	02/03/2025
		UNANNOUNCED	TIME BEGAN:	01:22 PM
MET WITH:	Tinoco, Trinidad		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Facility operated over capacity

INVESTIGATION FINDINGS:

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This report was amended to include additional information on March 10, 2025. On February 4, 2025, Licensing Program Analyst (LPA) Carol Heath conducted a follow-up complaint visit to Tinoco, Trinidad Family Childcare Home. Upon arrival, the licensee answered the door and granted LPA access to the facility. The purpose of the inspection was to amended the report and interview children.During the visit, LPA observed four children in care—one infant and three toddlers—under the supervision of the licensee and an assistant.
As part of the investigation, LPA Heath interviewed the licensee, assistant, and other relevant individuals. Documentation obtained from R&R confirmed that over 44 children were enrolled, with many not listed on the facility roster. During the visit on 02/03/2025, the licensee admitted to LPA that the facility exceeded the limit of 14 children at one time. The licensee explained that she needed additional income to support her family and apologized for not adhering to regulations.
Based on record reviews and the licensee’s statements, there is a preponderance of evidence to prove that the facility was over capacity. Therefore, the above allegation is Substantiated.
Appeal Rights were provided and reviewed with the licensee, and deficiencies were cited accordingly.
An exit interview was conducted, and the report was reviewed with the licensee, Trinidad Tinoco.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claretta Yates	TELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Carol Heath	TELEPHONE: (661) 202-3709
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20250107095931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: TINOCO, TRINDAD FAMILY CHILD CARE	FACILITY NUMBER: 153903235
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/03/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 02/03/2025 Section Cited CCR 102416.5(d)(2)	1 2 3 4 5 6 7	102416.5 (d) (2) Staffing Ratio and Capacity: More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement is not met, as evidenced by: Based on the interview and record review, the licensee did not comply with the cited section	1 2 3 4 5 6 7	The licensee admitted that she occasionally had 17–18 children in her facility. She understands that she is only allowed to have a maximum of 14 children during operating hours.
	8 9 10 11 12 13 14	The LPA examined records and conducted interviews with relevant parties. The licensee's facility has over 44 children enrolled, some attending only AM or PM sessions. However, many children remain on-site from after school until their parents arrive in the evening, which poses an immediate health, safety, or personal rights risk to persons in care.	8 9 10 11 12 13 14	The licensee agreed to a meeting at the Regional Office (RO). The Licensing Program Analyst (LPA) will contact her to schedule the appointment.
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Claretta Yates	TELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Carol Heath	TELEPHONE: (661) 202-3709
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025

LIC9099 (FAS) - (06/04)

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