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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191596680
Report Date: 10/03/2024
Date Signed: 10/03/2024 01:24:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2024 and conducted by Evaluator Saul Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240806135912
FACILITY NAME:FOOTHILL OAKS ACADEMYFACILITY NUMBER:
191596680
ADMINISTRATOR:TINA SANDOVALFACILITY TYPE:
850
ADDRESS:822 BRADBOURNE AVE.TELEPHONE:
(626) 531-6855
CITY:DUARTESTATE: CAZIP CODE:
91010
CAPACITY:60CENSUS: 29DATE:
10/03/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Director Tina SandovalTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff did not prevent day care children from engaging in inappropriate behaviors
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Saul Valenzuela conducted an unannounced subsequent inspection of a complaint investigation. Upon arrival at 12:00 p.m., LPA was met by Director Tina Sandoval, to whom the purpose of the inspection was explained. Tour of the facility was provided. There were 29 children present during the time of inspection.

During the investigation, Interviews were conducted with Principal Jennifer Ha, two staff and two children. LPA obtained documentation included but not limited to children roster (LIC 9040), Personnel Report (LIC 500), Parent handbook, email threads, and copies of documentation in the file for Child #1.

According to the allegation, staff did not prevent day care children from engaging in inappropriate behaviors.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Saul Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20240806135912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: FOOTHILL OAKS ACADEMY
FACILITY NUMBER: 191596680
VISIT DATE: 10/03/2024
NARRATIVE
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During interviews, there were no disclosures by staff, parents or children regarding staff not preventing day care children from engaging in inappropriate behaviors.

The Preschool Director disclosed that children do refer the two-year-olds as “baby”; Principal and Staff #1 corroborated that children call each other “baby”. Per Staff #1 children “think it is funny” to call other children, teachers, and parents “baby”. Staff and parents did not disclose any incidents of bullying at the school. Parents interviewed reported they were happy with the care and supervision provided by the facility.
During records review, the LPA did not find any reports of injuries resulting from children engaging in inappropriate behaviors in the children's files.

This agency has investigated the complaint alleging staff did not prevent day care children from engaging in inappropriate behaviors. Based upon the evidence as presented above, the allegations have been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated.

There were no deficiencies cited on the above-mentioned allegations per California Code of Regulations Title 22.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Principal Jennifer Ha. Copy of Report provided.

END OF REPORT


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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Saul Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4