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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413786
Report Date: 03/18/2025
Date Signed: 03/18/2025 02:48:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2025 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250124120307
FACILITY NAME:JIMENEZ FAMILY CHILD CAREFACILITY NUMBER:
197413786
ADMINISTRATOR:FIDENCIA & CHRIS JIMENEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 675-4285
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 7DATE:
03/18/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:FIDENCIA JIMENEZ, LICENSEETIME COMPLETED:
03:10 PM
ALLEGATION(S):
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Allegation #1: Personal Rights - Licensee speaks inappropriately to day care children
Allegation #2: Personal Rights - Licensee yells at day care children
INVESTIGATION FINDINGS:
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On 3/18/2025, Licensing Program Analyst (LPA), Loyce Phillips, conducted a visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee Fidencia Jimenez and toured the facility. LPA observed 7 children in care with 3 staff members. Co-Licensee, Chris Jimenez arrived at the facility at 1:45pm.

LPA conducted a full investigation that included interviews with parents, staff, children and neighbors. LPA also observed staff/children’s interactions during facility visits. The parents who were interview stated they have not witness staff yelling at children in care and did not express any concerns regarding the staff.

9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 03/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250124120307
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JIMENEZ FAMILY CHILD CARE
FACILITY NUMBER: 197413786
VISIT DATE: 03/18/2025
NARRATIVE
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The staff that were interviewed expressed, the facility staff does not yell at children and would never speak inappropriately towards a child. However, sometimes when outside the children are often screaming while playing, making it hard to hear. The staff may have to speak a little louder to get their attention, but not in a yelling manner. Children who were interview, stated staff do not yell and talk nicely. The children also stated they feel safe at the facility. LPA interviewed several neighbors, and no disclosures were made regarding staff yelling or speaking inappropriately to children in care. During visits to the facility, LPA did not observe staff yelling or speaking inappropriately to children in care.

Based on the evidence obtained and interviews conducted, the allegations that licensee speaks inappropriately to day care children and licensee yells at day care children are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Fidencia Jimenez.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 03/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2025
LIC9099 (FAS) - (06/04)
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