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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197602998
Report Date: 08/15/2025
Date Signed: 08/15/2025 06:05:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Angela Barutyan
COMPLAINT CONTROL NUMBER: 29-AS-20250815144340
FACILITY NAME:ELLEE RESIDENTIAL CARE #2FACILITY NUMBER:
197602998
ADMINISTRATOR:ELEANOR I POSNERFACILITY TYPE:
740
ADDRESS:11323 CALVERT STTELEPHONE:
(818) 980-6040
CITY:NORTH HOLLYWOODSTATE: CAZIP CODE:
91606
CAPACITY:6CENSUS: 4DATE:
08/15/2025
UNANNOUNCEDTIME BEGAN:
03:34 PM
MET WITH:Eleanor PosnerTIME COMPLETED:
06:15 PM
ALLEGATION(S):
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Facility in violation of Fire Safety
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct an initial complaint investigation for the allegations listed above at 03:34PM. LPA contacted Licensee Eleanor Posner. Four (4) staff members including Administrator Marte Galang arrived at 03:53PM. Licensee arrived at 05:15PM. Entrance interview conducted.

During today's visit, LPA conducted a physical plant tour between 03:35PM-04:25PM, interviewed four (4) staff members between 03:54PM-04:10PM, reviewed and obtained copies of pertinent documents relevant to the investigation, and discussed allegations with Licensee.

The Woodland Hills North Regional Office (WHN RO) was notified today, 08/15/2025, at 11:40AM of a structure fire at the facility. There were four (4) residents residing in the facility who were transported to the hospital. No injuries were sustained. REPORT CONTINUED ON LIC9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 29-AS-20250815144340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ELLEE RESIDENTIAL CARE #2
FACILITY NUMBER: 197602998
VISIT DATE: 08/15/2025
NARRATIVE
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Upon arrival, LPA observed that Los Angeles Department of Building and Safety (LADBS) had yellow tagged the rear bathroom in which the fire occurred and no residents were at the location.

It was alleged that there were Fire Safety concerns as the facility was missing fire doors, hard wired smoke detectors, exit signs, and building permits, and the facility had dilapidated wood ramping and was in need of a new pool fence. The four (4) residents residing at the facility were non-ambulatory. At 03:35PM, LPA observed the pool to be fenced with metal wire fencing locked with a master lock. At 03:41PM, LPA observed the wood ramping in need of repairs as rails were not steady. At 03:56PM, LPA observed exit signs by the main entrance and the main exit to the backyard, but not at all exits. Signs were not illuminated. At 03:58PM, LPA observed that there were frames on the ceilings for hardwired smoke detectors, but none were installed. Several uninstalled smoke detectors were observed throughout the facility on tables. Licensee stated that the smoke detectors were removed during the fire. LPA did not observe fire doors. At 04:14PM, LPA observed that four (4) out of four (4) residents’ medications and personal belongings were still at the facility. Licensee and staff stated that all medications and belongings will be removed and transported with the residents when relocated from hospital discharge. Based on observation and interviews, the allegation “Facility in violation of Fire Safety” is deemed SUBSTANTIATED at this time.

Licensee shared relocation plans with LPA in which Resident #1 (R1) and Resident #2 (R2) will be relocated to licensed facility #195850499. Licensee stated that Resident #3 (R3) and Resident #4 (R4) have been relocated to licensed facility #00929482. Licensee stated all responsible parties of residents have been notified and approve of relocation plans.

Licensee was informed to submit an LIC200 facility application and an updated facility sketch to the WHN RO for a new fire clearance request. Licensee was also informed to contact the Building Mechanical Inspector from LADBS.

The following deficiency was observed (See LIC 9099-D) and cited from the California Code of Regulations, Title 22 and/or California Health and Safety Code. Administrator was informed that failure to correct the deficiency may result in civil penalties.

Exit interview conducted. Appeal rights and a copy of the report was provided.

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 29-AS-20250815144340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: ELLEE RESIDENTIAL CARE #2
FACILITY NUMBER: 197602998
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/16/2025
Section Cited
CCR
87203
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87203 Fire Safety: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic.
This requirement is not met as evidenced by:
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Licensee will follow all instructions provided by LABDS and LAFD and will submit an LIC200 and updated facility sketch to CCLD by 08/19/2025 to request a new fire clearance.
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Based on observation and interviews, the licensee did not comply with the section cited above as the facility was not maintained in current Fire Safety regulations which poses an immediate health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2025
LIC9099 (FAS) - (06/04)
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