|Licensing Program Analyst (LPA) Patrick Shanahan arrived at the facility and was greeted by the lead caregiver, Renel Cabral. LPA explained the reason for the visit. Lead Caregiver provided the LPA with a staff and resident roster. |
In regards to allegation one, LPA was able to interview staff and residents. A tour of the physical plant was also conducted . Based on interviews and documentation gathered , this allegation is deemed to be unsubstatiated at this time.
In regards to the secound allegation, LPA was also able to tour the facility and conduct interviews with staff and residents. Based on interviews, It appears that the administrator may not always be at the facility but is always accessable over the phone. Administrator does spent about 5 hours a day at the facility and there was noone at the facility that claimed to be an assistant administrator or appeared to take on the responsiblities of the administrator. Based on information gathered from interviews and documentation, this allegation is deemed to be un substatiated.
As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” This document has not yet been updated to reflect this change and for purposes of this complaint investigation the Department’s finding is that this allegation was unsubstantiated.
Exit interview conducted and a copy of this report was issued.