Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198014213
Report Date: 04/29/2019
Date Signed: 04/29/2019 01:07:00 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2019 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20190204085635
FACILITY NAME:KEY'S WONDERLAND SCHOOLFACILITY NUMBER:
198014213
ADMINISTRATOR:ELIZABETH Y. KIMFACILITY TYPE:
850
ADDRESS:315 S. HOBART BLVD.TELEPHONE:
(213) 382-7737
CITY:LOS ANGELESSTATE: CAZIP CODE:
90020
CAPACITY:52CENSUS: 43DATE:
04/29/2019
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Elizabeth KimTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Adult at facility is hitting the children in care.
Adult at facility inappropriately discipline children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with DIrector Elizabeth Kim.

During the investigation, LPA Lee conducted interviews, reviewed records, and made observations in regards to the above allegations.

The complaint alleges that Staff#6 of the facility hits children in care and uses inappropraite discipline on the children. The reporting party stated that children were hit on the buttoks with a ruler and had to stand in the corner with their hands up for several minutes. The specific child in the complaint was interviewed. During the interview, the child disclosed that he or she believed that the children would be spanked or diciplined with a ruler if they did not behave, but did not state that this form of dicipline had actually happened to him or her or saw it happen to other children. The child did indicate that he or she felt scared because of this belief during his or her time atteinding the facility. The child did mention staff#6 specificly during the interview.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20190204085635
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KEY'S WONDERLAND SCHOOL
FACILITY NUMBER: 198014213
VISIT DATE: 04/29/2019
NARRATIVE
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The Director denied the allegations and made no disclosure. Staff members of the facility interviewed denied the allegations and made no disclosure as well.

Interviews with other individuals related to the facility was made during the investigation. There was no disclosure provided that directly supported the above allegations.

Children attending the facility were interviewed. During the investigation it was disclosed that staff#6 taught a particular class at the facility on a part time basis. This was also verified from interviews with staff members. Children in that particular class were interviewed. The children did not mention staff#6 by name when asked to name all the staff members that teach and have taught them at their class. The interviewed children did not provide any information that would indicated any type of inappropriate discipline practiced on them or seeing it used on any other children at the facility.

The complainant provided numerous recollections of inappropriate behavior from the facility. The information was mostly centered around staff#6. During file review LPA Lee observed that staff#6 had the qualifying units of a teacher. Although the allegations made by the complainant may or may not be true, there was no indication that the facility had violated any regulations in regards staff#6 and his or her qualifications to be at the facility in any capacity.

This department has investigated the allegation that an adult at facility is hitting the children in care and adult at facility inappropriately discipline children in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated at this time.

Exit interview conducted with Director Elizabeth Kim. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain notice during business hours will result in a civil penalty of $100.00 dollars.
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2