300603522-8-26-2022-06-CC-JHAN-CHTMA2-20220831092533

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300603522
Report Date: 08/26/2022
Date Signed: 08/26/2022 02:18:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2022 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220714093556

FACILITY NAME:	GRACE HARBOR CHURCH AND SCHOOL		FACILITY NUMBER:	300603522
ADMINISTRATOR:	REBEKAH BAY		FACILITY TYPE:	850
ADDRESS:	12881 NEWPORT AVENUE		TELEPHONE:	(714) 544-4431
CITY:	TUSTIN	STATE: CA	ZIP CODE:	92780
CAPACITY:	78	CENSUS: 41	DATE:	08/26/2022
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Rebekah Bay - Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff handles daycare children in a rough manner
Staff do not meet daycare children's toileting needs

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Odom conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 7/20/2022. Upon arrival LPA met with Director Rebekah Bay to deliver complaint findings. At 9:00am, LPA observed a total of 41 children and 5 staff.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 7/14/2022 alleging staff handles daycare children in a rough manner and staff do not meet daycare children’s toileting needs. The complainant party (CP) reported they observed Staff #1 push a child out of line and S1 does not change children’s pull-ups.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220714093556

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GRACE HARBOR CHURCH AND SCHOOL	FACILITY NUMBER: 300603522
	VISIT DATE: 08/26/2022

NARRATIVE

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During the investigation LPA Odom interviewed complaining party, Director, 6 staff members, and 7 children. LPA reviewed the Children’s Roster, personnel report, and personnel records.

During an interview on 7/11/2022, the Director (S7) stated they have not observed S1 push a child out of a line. S7 disclosed there was one incident when S1 brought Child #1 (C1) into the office because they were not behaving, S7 observed S1 was holding C1 from the wrist and S7 immediately told S1 not to hold children’s wrist only from the hand. The children in the 2-year-old classroom wear pull ups and practice potty training, they have potty chairs in the classrooms. If a potty chair is used there are bags inside the potty chair that staff will tie them up and throw them away.

LPA Odom interviewed six staff members on 7/11/22, 8/8/2022 and 8/11/2022. Five out of six staff have never observed S1 handle children in a rough manner or push a child out of a line. Staff #6 (S6) stated they observed S1 pick up child #6 (C6) from the arms and verbally threaten child. S6 disclosed Staff #3 (S3) also observed the incident. During an interview with S3, S3 never disclosed observing S1 picking up C6 from the arms. Staff #4 (S4) stated when they began to hear rumors regarding S1, S4 would randomly show up in S1’s classroom to check in multiple times throughout the day and during outdoor play as well. S4 never observed S1 handling children in a rough manner. S1 stated they don’t discipline the children they have common areas that are used to calm their bodies and we don’t give time out. None of the staff disclosed S1 was not meeting children’s toileting needs.

LPA Odom interviewed 7 children on 7/20/2022 and 8/8/2022 and 8/26/22. During the interviews, C6 disclosed S1 never picked them up from the arms. None of the children disclosed S1 grabbing them in a rough manner. The children disclosed they are placed on time out or sent to the calming corner.

Based on LPA’s facility inspection, observations, interviews conducted with complainant party, director, 6 staff members, 7 children and records reviewed it was determined there was insufficient evidence to confirm that S1 handles daycare children in a rough manner and S1 do not meet daycare children’s toileting needs. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220714093556

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GRACE HARBOR CHURCH AND SCHOOL	FACILITY NUMBER: 300603522
	VISIT DATE: 08/26/2022

NARRATIVE

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Exit interview was conducted with Director, Rebekah Bay. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

LIC9099 (FAS) - (06/04)

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