334804330-9-23-2025-10-CC-CMAZ-DMMRXC-20251020132432

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334804330
Report Date: 09/23/2025
Date Signed: 09/23/2025 02:35:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2025 and conducted by Evaluator Sumayya Habeebulla

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20250811124433

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334804330
ADMINISTRATOR:	THERESA SALLEY		FACILITY TYPE:	840
ADDRESS:	11961 PERRIS BLVD		TELEPHONE:	(951) 243-6558
CITY:	MORENO VALLEY	STATE: CA	ZIP CODE:	92557
CAPACITY:	42	CENSUS: 6	DATE:	09/23/2025
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Theresa Salley		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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1. Day care is malodorous
2. Staff serve expired food to children

INVESTIGATION FINDINGS:

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On date and time listed, Licensing Program Analyst (LPA) Sumayya Habeebulla arrived unannounced at the facility and met with Facility Director Ms. Theresa Salley to deliver the investigative findings for the above stated allegation.

During the investigation, interviews were conducted with the Facility Director and other pertinent parties. LPA also conducted an inspection of the entire facility, including the kitchen area and pantry. Copies of pertinent records were obtained, including food purchase order receipts, and pictures of products with expiration dates.

The first allegation is Daycare is malodorous. Interviews and observation revealed that staff clean the restrooms and classrooms during nap time and again at the end of each day.

See LIC 9099C for continuation.

Unsubstantiated

Estimated Days of Completion:

NAME OF LICENSING PROGRAM MANAGER: Carlos Martinez
NAME OF LICENSING PROGRAM ANALYST: Sumayya Habeebulla
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20250811124433

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334804330
	VISIT DATE: 09/23/2025

NARRATIVE

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Additionally, tables are wiped down and floors are swept frequently throughout the day, particularly after meals, snacks, or activities. The Facility Director stated that the facility is regularly sanitized and undergoes periodic deep cleaning. In addition, during the inspection of the facility, LPA did not detect any malodorous smells.

Based on observations and interviews, there is no evidence to support the allegation that expired food is served to children. The facility receives weekly food deliveries from a reputable vendor. All food items arrive with intact packaging, including clear labeling of expiration dates and product details. Upon delivery, staff store the items according to proper food safety requirements. Canned goods are labeled with the date they were received. Meals are prepared by the facility cook, and snacks and meals are distributed to classrooms by facility staff. Observations and staff interviews confirmed that no expired food products were present or served at the facility at the time of inspection.

From the information received through interviews with Facility staff and other pertaining parties, the above allegations cannot be verified. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Facility Director Theresa Salley, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.

NAME OF LICENSING PROGRAM MANAGER: Carlos Martinez
NAME OF LICENSING PROGRAM ANALYST: Sumayya Habeebulla
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025

LIC9099 (FAS) - (06/04)

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