|It was disclosed during staff interviews, that staff have never observe any rodents and/or droppings inside the facility. However, the facility has taken proactive measures to address the issue based on the propensity - due to the dry field surrounding the facility. The Director Nicole Graham provided LPA with Orkin pest control invoices that indicate that the facility was recently serviced for rodents on January 5, 2015 and has a contract for continued service. It was also revealed that the facility has been treated for rodents for approximately 5 months; with traps set for rodents. Therefore, the evidence collected was not sufficient to substantiate or refute the above allegation.|
In regards to the allegation that the facility food menu not followed, the consensus from all witnesses interviewed was the same, that parents are notified prior to the menus being changed verbally, and in writing by posting the change on the menu located in the hallway where parents sign their children in and out of the center. The director stated she shop frequently for snacks to ensure there is ample amount to serve to the children. LPA Robinson observed the posted menu and observed in the kitchen a sufficient supply of snacks that are the same as what is posted on the menu. It was disclosed during staff interviews, that staff have never served children snacks that were different from what is listed on the menu.
In regards to the allegation that the facility has poor maintenance, during LPA Robinson’s visit to the facility on January 18, 2017 and todays visit February 8, 2017 a walk-through of the physical plant was done, LPA did not observe any maintenance issues. Staff who were interviewed stated that they have not seen any serious maintenance issues as of recently. An eye witness stated the facility was recently painted and that it is an old building and when things are broken the owners fix them right away.
Therefore, based on the information provided during the course of this investigation, it cannot be determined whether the facility currently has rodents, facility food menu not followed and facility has poor maintenance. Although the allegation(s) may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) are deemed un-substantiated.
“As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” This document has not yet been updated to reflect this change and for purposes of this complaint investigation the Department’s finding is that this allegation was unsubstantiated. “ An Exit interview was conducted with the Director, a copy of this report and a notice of site visit was posted during the visit.