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25 | On 11-17-22 at 1:00pm, Licensing Program Analyst (LPA) Michael Bilger conducted an unannounced case management visit at facility regarding facility file documentation. LPA met with Administrator Arturo Mercado and explained the purpose of the visit. LPA interviewed Administrator. During resident file reviews and interviews conducted on 11-17-22 , it was determined that an episode of bed bugs occurred in July of 2022 and not reported to licensing per regulatory requirements.
Based on today’s case management, citations are issued under Title 22, Division 6 and noted on LIC 809D. An exit interview was conducted with Arturo Mercado and a copy of this report was left with Arturo. Appeal rights provided.
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