343603021-8-15-2023-03-CC-KPES-CUXNDA-20230822102201

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343603021
Report Date: 08/15/2023
Date Signed: 08/15/2023 03:33:41 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2023 and conducted by Evaluator Michelle Perez

COMPLAINT CONTROL NUMBER: 03-CC-20230809102218

FACILITY NAME:	KINDERCARE LEARNING CENTER - PURSLANE (INF)		FACILITY NUMBER:	343603021
ADMINISTRATOR:	PAMELA DEETS		FACILITY TYPE:	830
ADDRESS:	6825 PURSLANE WAY		TELEPHONE:	(916) 723-9696
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95621
CAPACITY:	36	CENSUS: 21	DATE:	08/15/2023
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Lucia Vargas and Melanie DeMarchi		TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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Ratio- Operating out of ratio

INVESTIGATION FINDINGS:

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On August 15, 2023, at approximately 11:44 AM, Licensing Program Analyst (LPA) Michelle Perez met with acting Director, Lucia Vargas, and current Area Manager Melanie DeMarchi to open the complaint for the above allegation. Upon arrival, there were 15 infants in the toddler room, with two fully qualified teachers and an assistant during naptime. In the infant room, there were 6 children with 2 fully qualified teachers.

LPA investigated the allegations through a series of interviews with the acting Director, area Manager, and staff within the infant program. It was alleged that the infant program was operating out ratio and utilizing Aides as fully qualified teachers. Upon investigation, LPA found that there were Aides, left alone with children without a fully qualified teacher during part of the day.

Cont on 9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20230809102218

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (INF)	FACILITY NUMBER: 343603021
	VISIT DATE: 08/15/2023

NARRATIVE

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Based on information obtained during the investigation, the above-mentioned allegations are SUBSTANTIATED, meaning that the allegations are valid due to the preponderance of the evidence standard being met.

Title 22 deficiencies were cited on today's inspection on 9099-D. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with licensee.

Facility must post this report for 30-days and have all guardians of enrolled children, sign the LIC 9224, acknowledging the report, from the date of this report and for the next 12- months. This includes all new incoming families.

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 03-CC-20230809102218

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (INF)	FACILITY NUMBER: 343603021
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/15/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/16/2023 Section Cited CCR 191216.2(e)	1 2 3 4 5 6 7	An aide shall work only under the direct supervision of a teacher. This was not evidenced by: The admission of staff stating that as an Aide they were left alone to watch children.	1 2 3 4 5 6 7	A fully qualified teacher has extended their hours to stay with Aides until children leave for the evening. This has already been implemented.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

LIC9099 (FAS) - (06/04)

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