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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600238
Report Date: 07/17/2024
Date Signed: 07/17/2024 02:10:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2024 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240712125417
FACILITY NAME:LITTLE STEPS CHRISTIAN PRESCHOOLFACILITY NUMBER:
376600238
ADMINISTRATOR:ELISABETH HAGENFACILITY TYPE:
850
ADDRESS:6551 SOLEDAD MOUNTAIN ROADTELEPHONE:
(858) 551-7780
CITY:LA JOLLASTATE: CAZIP CODE:
92037
CAPACITY:60CENSUS: 36DATE:
07/17/2024
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Erica RochaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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1. Unqualified staff attending to daycare children.
2. Staff not keeping facility free of pests.
INVESTIGATION FINDINGS:
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On 7/172024 @ 9:31AM Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced visit in reference to the above allegation. LPA met with Director, Erica Rocha. A tour of the facility was conducted with Ms. Rocha. Observed present today were 36 preschool children. LPA conducted interview of staff, made a confidential names list, and received a copy of the children’s roster.
Based on information obtained through interviews with staff and record review LPA determined that the preponderance of evidence has been met. There is enough supporting information to prove the above allegations are SUBSTANTIATED, see Type B deficiencies cited on the attached LIC 9099D.
Type B deficiencies if not corrected poses a potential risk to the health, safety or personal rights of children in care.
LPA reviewed and provided a copy of this report with Site Director. Appeal rights and Notice of site visit were also provided. Notice of Site Visit must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240712125417
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LITTLE STEPS CHRISTIAN PRESCHOOL
FACILITY NUMBER: 376600238
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/19/2024
Section Cited
CCR
101216.1(b)
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TEACHER QUALIFICATIONS AND DUTIES. Prior to employment, a teacher shall meet the requirements...

This requirement was not met as evidenced by:
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Ms. Rocha will never leave an aide in the classroom by themselves. She will always assigned a fully qualified teacher with the aide.
She will submit her corrections in writing no later than 7/19/24.
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Based on the interviews conducted with staff, it was determined that 2 aides were left to supervise preschool children for a few hours on different ocassions.
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Type B
07/19/2024
Section Cited
HSC
101238(a)
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BUILDINGS & GROUNDS
The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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Ms. Rocha stated that she will obtain professional exterminator company no later than 7/19/2024. She will submit her plan of correction in writing.
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Based on interview with staff it was determined that a mice infestation occurred sometime around May or early June. Director did not seek professional exterminators to rid of the mice infestation.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2