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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600788
Report Date: 11/05/2024
Date Signed: 11/05/2024 03:31:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2024 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241021160550
FACILITY NAME:KINDERCARE LEARNING CENTER - PASEO LADERAFACILITY NUMBER:
376600788
ADMINISTRATOR:ANA KINGFACILITY TYPE:
850
ADDRESS:1101 PASEO LADERATELEPHONE:
(619) 482-1800
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:78CENSUS: 39DATE:
11/05/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Ana KingTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff do not keep the facility free from mold
INVESTIGATION FINDINGS:
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On 11/5/2024, at 2:15pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Director, Ana King. During the inspection there were 39 children present with eight (8) staff members.

During the course of the investigation, interviews were conducted with director and seven staff members. LPA accompanied by Director, Ana King toured and inspected the indoor and outdoor of the facility. Facility roster, personnel report, and a repair invoice for a clog sink were reviewed and obtained.

It was alleged that staff do not keep the facility free from mold. Director, Ana King and staff denied the allegation and stated that they were not aware of any mold at the facility. On 10/29/2024, during an inspection LPA observed mold that was black and brown in color on the bottom of the inside of a cabinet, the outer edge of the top of two cabinet doors, and the upper trim of the top of the cabinet where the cabinet doors close. See LIC 9099C Continuation...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20241021160550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE LEARNING CENTER - PASEO LADERA
FACILITY NUMBER: 376600788
VISIT DATE: 11/05/2024
NARRATIVE
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LPA observed the cabinet that contained mold underneath the children’s sink in Pre-K Room 6. Director and staff acknowledged that the sink is currently in use by the children for hand washing. LPA observed that the cabinet was unlocked during the time of inspection and the area underneath the sink and the outer edge of the cabinet doors are accessible to children.


On 11/5/2024, during today’s inspection, LPA observed that the children’s sink in Pre-K Room 6 has been cleaned and is free of mold. Director stated that the cabinet and cabinet doors were clean by the facility's technician.


Based on LPA’s observation and interviews, the preponderance of evidence standard has been met and the allegation that staff do not keep the facility free from mold is therefore SUBSTANTIATED.


Per California Code of Regulations, Title 22, Division 12, Chapter 1, one Type B citation is being cited on the attached LIC 9099D.


Exit interview was conducted with Director, Ana King and a copy of this report and Appeal Rights were provided. A notice of site visit was given and must be posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 20-CC-20241021160550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE LEARNING CENTER - PASEO LADERA
FACILITY NUMBER: 376600788
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/05/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/05/2024
Section Cited
CCR
101238(a)
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Buildings and Grounds a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evidenced by:
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Deficiency cleared during time of inspection. Director stated that the cabinet was cleaned by the facility's technician. LPA observed the children's sink in Pre-K room 6 cleaned and free of mold on the inside and outside of the cabinet doors.
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Based on LPA’s observation and interview, the licensee did not comply with the section cited above as on 10/29/24, LPA observed mold on the outer surface and underneath a children's sink in Pre-K Room 6, which poses a potential, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5