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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376617458
Report Date: 08/23/2022
Date Signed: 09/01/2022 05:50:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2022 and conducted by Evaluator Tyra Block
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220819132229
FACILITY NAME:TORRES-HERNANDEZ, IRMA FAMILY CHILD CAREFACILITY NUMBER:
376617458
ADMINISTRATOR:IRMA TORRES-HERNANDEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 583-2024
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:14CENSUS: DATE:
08/23/2022
UNANNOUNCEDTIME BEGAN:
10:42 AM
MET WITH:Irma Torres-HernandezTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Facility does not provide a safe and healthful environment for day care children
Facility is not maintained clean and sanitary





THIS IS AN AMENDED REPORT DELIVERED ON 9/1/2022
INVESTIGATION FINDINGS:
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On 8/23/22, Licensing Program Analysts (LPAs), Tyra Block and Saraliz Velando made an unannounced initial 10-day visit, for the complaint received on 8/19/22, regarding the above allegations. LPA met with Licensee, Irma Torres-Hernandez. Also present in the home were 3 daycare children. LPAs conducted interview wtih licensee and also spoke with licensee's adult daughter on speaker. LPAs toured the facility, took photos, and received a copy of the children’s roster.
Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the allegation is valid. The preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) Type A deficiencies are cited on the attached LIC 9099D. The Notice of Site Visit was provided and advised it must be posted for 30 days. An exit interview was conducted with licensee, Irma
Torrres-Hernandez. LPAs informed the licensee to provide a copy of this licensing report that documents Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Tyra Block
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20220819132229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TORRES-HERNANDEZ, IRMA FAMILY CHILD CARE
FACILITY NUMBER: 376617458
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/23/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/24/2022
Section Cited
CCR
102417(g)
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102417(g)-Operation of a Family Child Care Home: The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not be limited to...This requirement was not met as evidenced by:
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Licensee states she will cease providing care for 30 days starting 8/24/22. Licensee states she will provide a written plan of correction to address how she will ensure the home is maintained safe and free from defects and hazards within 2 weeks. Going forward she states she will maintain a safe environment.
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Based on observation, interview, and documentation the facility environment was not safe and healthful due to a clogged sink in the bathroom, various items scattered on the floor causing a tripping hazard, baits for roaches accessible to children in addition to unknown blue substance along baseboards in the bathroom, roaches observed crawling around, and broken door window. This poses an immediate health and safety risk to children in care.
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Type A
08/24/2022
Section Cited
CCR
102417(b)
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102417(b)- Operation of a Family Child Care Home: The home shall be kept clean and orderly, with heating and ventilation for safety and comfort. This requirement was not met as evidenced by:
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Licensee states she will cease operating on 8/24/22 for 30 days to ensure home is clean and orderly. Licensee states she will contact a professional pest exterminator to get rid of pests and provide proof within 2 weeks, along with written plan to maintain a clean and sanitary environment in the future to stay in compliance with child care regulations.
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Based on observation and documentation the home is not clean and sanitary. LPAs observed piles of clothes and papers throughout the home, bed bug spray accessible to children, dirty diapers on the floor, the fridge had old food and dead roaches, trash and old bread in the play area outdoors, unwashed dishes, toys scattered, and a child picked up an old lime from outside. This poses an immediate health and safety risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Tyra Block
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2