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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700322
Report Date: 02/07/2025
Date Signed: 02/07/2025 10:58:58 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250130091346
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANTFACILITY NUMBER:
376700322
ADMINISTRATOR:VANESSA MILROYFACILITY TYPE:
830
ADDRESS:6130 PASEO DEL NORTETELEPHONE:
(760) 431-7090
CITY:CARLSBADSTATE: CAZIP CODE:
92011
CAPACITY:42CENSUS: 11DATE:
02/07/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Vanessa MilroyTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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9
Child was left unsupervised.
INVESTIGATION FINDINGS:
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On 2/7/25 at 8:30 a.m., Licensing Program Analysts Renita Rodriguez and Hanna Lucas made an unannounced visit to initiate an investigation, for the complaint received on 1/30/25. for the purpose of delivering findings on the above referenced allegation. LPAs met with Director, Vanessa Milroy. The following ratios were observed today: 11 infants and 7 staff.

Based on the information obtained during observations of the facility and interviews conducted during the investigation conducted on 01/28/2025 during a Case Management – Incident inspection, and today 2/7/25 for the allegation, " Child was left unsupervised”, the evidence provided that an infant escaped from the classroom without staff knowledge and was left unsupervised or accounted for approximately 5-15 minutes.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Renita RodriguezTELEPHONE: (916) 903-2302
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250130091346
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT
FACILITY NUMBER: 376700322
VISIT DATE: 02/07/2025
NARRATIVE
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Based on interviews, an alarm should have alerted staff. The alarm had not alerted staff due to not being set properly by staff after the infant had attempted to open the door the first time. The infant was seen walking outside in the playground area and was seen from a from a classroom window by staff S2.

There is a preponderance of evidence to prove that the alleged violation occurred. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be substantiated. No deficiency was cited today as the Type A deficiency was previously issued 01/28/25 as the facility self-reported the incident on 01/13/25.

LPA Renita Rodriguez informed Director Vanessa Milroy, that this report dated 02/07/25 and the 01/28/2025 Case Management – Incident Report document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Renita Rodriguez informed the facility representative to provide a copy of the licensing reports dated 02/07/25 and the 01/28/2025 Case Management – Incident Report that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to parents/guardians of any newly enrolled child for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the Director, Vanessa Milroy. A notice of site visit was given and must remain posted for 30 days. Failure to post notice of site visit will result in an immediate $100.00 civil penalty.
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Renita RodriguezTELEPHONE: (916) 903-2302
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3