<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701027
Report Date: 04/25/2023
Date Signed: 04/25/2023 03:11:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2023 and conducted by Evaluator Samantha Clenista
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230314130917
FACILITY NAME:BIG FUTURE PRESCHOOLFACILITY NUMBER:
376701027
ADMINISTRATOR:CYNTHIA BAUTISTAFACILITY TYPE:
850
ADDRESS:2634 EL CAMINO REALTELEPHONE:
(760) 434-2688
CITY:CARLSBADSTATE: CAZIP CODE:
92008
CAPACITY:108CENSUS: 72DATE:
04/25/2023
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Cynthia BautistaTIME COMPLETED:
03:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Inappropriate interaction between children due to lack of supervision.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/21/2023 at 2:15pm, Licensing Program Analyst (LPA) Samantha Clenista conducted an unannounced inspection to deliver the complaint finding for the above allegation. Upon arrival, LPA met with Center Director, Cynthia Bautista, and proceeded to tour the facility. LPA observed a total of 72 children with 10 staff members. The initial inspection was conducted by LPA Clenista on 03/20/2023.

Facility self-reported an incident that occurred on 03/06/23, involving children inappropriately interacting with one another on the playground. The facility had a caterpillar tunnel described to have two openings on each side, holes throughout the tunnel and was placed in the middle of the playground. It is to be noted that the facility removed this caterpillar tunnel from the playground on 03/17/23. During the course of the investigation, LPA conducted interviews with facility staff, day care parents and day care children regarding the incident.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Samantha ClenistaTELEPHONE: (619) 818-6740
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20230314130917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BIG FUTURE PRESCHOOL
FACILITY NUMBER: 376701027
VISIT DATE: 04/25/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
In addition, pictures of the caterpillar tunnel, medical records and outside agency reports were also obtained and reviewed. During today’s inspection, LPA conducted a follow-up interview a staff member and an additional day care child and that was related to the incident. LPA received conflicting information throughout the investigation. Evidence obtained confirmed there was inappropriate interaction that occurred between the children involved, however it could not be determined whether it occurred due to lack of supervision. Based on interviews conducted with staff and children, it was determined that the staff member that was present for the incident was walking around the playground supervising all the children playing and was within teacher to child ratio. Staff member was supervising a total of 12 children during the incident. Once the staff member observed the incident in the caterpillar tunnel, the staff member separated the children that were involved and addressed the incident accordingly.

Based on the all the information obtained throughout the investigation regarding the above allegation, the Department found the allegation to be unsubstantiated. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the of alleged violation occurred. Exit interview was conducted with Director. Notice of Site Visit was provided at conclusion of visit and is to be posted for 30 days.
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Samantha ClenistaTELEPHONE: (619) 818-6740
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2