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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701364
Report Date: 09/25/2025
Date Signed: 09/25/2025 01:53:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20250717125538
FACILITY NAME:READY SET GROW SCHOOL-AGEFACILITY NUMBER:
376701364
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
840
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:17CENSUS: 0DATE:
09/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff yelled at child
Licensee does not ensure that foods served to children are of good quality
INVESTIGATION FINDINGS:
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On 9/25/2025 at 8:30 AM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 7/17/2025, with above referenced allegations. Upon arrival, LPA toured the facility and was greeted by Director Jenni Gonzalez. There were no school-age children present during this time. All staff have been fingerprinted and associated to the facility.

It was alleged that Licensee does not ensure that foods served to children are of good quality and that a staff member yelled at a child. Based on information obtained by LPA observations, and interviews with staff, children and parents of enrolled children, it was found that only one child (C5) complained about the milk tasting funny even though a teacher (S2) checked that the milk was not spoiled after C5 told the teacher. A total of 15 individuals were interviewed and none of the other individuals expressed any concern regarding food or milk served by the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250717125538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: READY SET GROW SCHOOL-AGE
FACILITY NUMBER: 376701364
VISIT DATE: 09/25/2025
NARRATIVE
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The kitchen was toured during initial inspection on 7/23/25 and a follow up inspection on 8/28/25, and it was found to be clean and well maintained. Stored food was observed to be of appropriate amount and not expired. LPA observed food menu for the week of 8/25/25 to 8/29/25 and there was a good variation of meals and snacks that included fruits and vegetables, protein and grains.

It was also found during the investigation that an event occurred on 7/03/25, where the Director stated she spoke to a child with a loud voice to issue an instruction for the child’s safety, resulting in the child crying. LPA found that this was not a violation of the child’s personal rights, however there were no additional witnesses to interview regarding the incident.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with the Director Jenny Gonzalez. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2