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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384001992
Report Date: 11/06/2023
Date Signed: 11/06/2023 11:56:12 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2023 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20230821163219
FACILITY NAME:LABBE, CHRISTINEFACILITY NUMBER:
384001992
ADMINISTRATOR:LABBE, CHRISTINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 648-1824
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:14CENSUS: 6DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Christine LabbeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee is out of ratio.
INVESTIGATION FINDINGS:
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On 11/6/2023 at 11:00AM., Licensing Program Analyst (LPA) Luis J. Gomez met with Licensee, Christine Labbe. Purpose of the inspection was explained and was for unannounced complaint investigation. Present was the Licensee caring for 6 children (3 infant-age, 3 preschool age). LPA inspected facility for health and safety hazards.

During inspection, LPA performed observations, interviewed licensee, and reviewed facility records.

During the course of this investigation, observations were conducted on 8/22/2023, and 11/6/2023. A review of the facility records was completed, which included the children’s files, and parent roster. LPA conducted interviews with licensee, sample of parents and all involved parties. (REFER TO LIC9099C, FOR CONT.)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis GomezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 05-CC-20230821163219
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: LABBE, CHRISTINE
FACILITY NUMBER: 384001992
VISIT DATE: 11/06/2023
NARRATIVE
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(Page 2)
Regarding the allegation of licensee is out of ratio; Based on interviews conducted, LPA determine allegation made is valid.

Based on information obtained, the preponderance of evidence standard has been met, therefore the allegation(s) are found to be SUBSTANTIATED. California code of Regulations (Title 22, Section 12 Chapter 1) are being cited on attached 9099D. Appeal Rights were provided to director.

This report will be kept in the Facility File and will be made available for Public Review upon request. Website for Forms and Regulations: www.ccld.ca.gov. This report and rights to comment and appeal rights were discussed.

Signed copy of this report was provided to the director.

SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis GomezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2023 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20230821163219

FACILITY NAME:LABBE, CHRISTINEFACILITY NUMBER:
384001992
ADMINISTRATOR:LABBE, CHRISTINEFACILITY TYPE:
810
ADDRESS:312 HIGHLAND AVENUETELEPHONE:
(415) 648-1824
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:14CENSUS: 6DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Christine LabbeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Licensee is overcapacity.
INVESTIGATION FINDINGS:
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On 11/6/2023 at 11:00AM., Licensing Program Analyst (LPA) Luis J. Gomez met with Licensee, Christine Labbe. Purpose of the inspection was explained and was for unannounced complaint investigation. Present was the Licensee caring for 6 children (3 infant-age, 3 preschool age). LPA inspected facility for health and safety hazards.

During inspection, LPA performed observations, interviewed licensee, and reviewed facility records.

During the course of this investigation, observations were conducted on 8/22/2023, and 11/6/2023. A review of the facility records was completed, which included the children’s files, personnel files, and parent roster. LPA conducted interviews with licensee, sample of parents and all involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis GomezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 05-CC-20230821163219
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: LABBE, CHRISTINE
FACILITY NUMBER: 384001992
VISIT DATE: 11/06/2023
NARRATIVE
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(Page 2)
Regarding allegation of licensee is overcapacity; Based on evidence collected, LPA was unable to determine if allegation made is valid. During inspection, LPA observed licensee operating within required capacity limits stated on license.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with licensee. Notice of site visit was provided.

SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis GomezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 05-CC-20230821163219
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: LABBE, CHRISTINE
FACILITY NUMBER: 384001992
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/10/2023
Section Cited
CCR
102416.5(e)
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102416.5 (e) Staffing Ratio and Capacity: If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement was not met a evidenced by:
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Licensee will submit updated children's schedule, with proper staff-child ratios when facility operates at large capacity licensure, by the due date: 11/10/2023.
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Based on evidence collected, LPA determine allegation made is valid. This poses a potential health and safety risk to children in care.
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Proof of correction will be submitted to the department via email.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis GomezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
LIC9099 (FAS) - (06/04)
Page: 7 of 7