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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393600860
Report Date: 01/26/2023
Date Signed: 01/26/2023 11:42:53 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/16/2022 and conducted by Evaluator Erwin Tjhia
COMPLAINT CONTROL NUMBER: 53-CC-20221116163254
FACILITY NAME:LA PETITE ACADEMY - LODIFACILITY NUMBER:
393600860
ADMINISTRATOR:PROUTY, MELISSAFACILITY TYPE:
850
ADDRESS:1910 W. KETTLEMAN LN.TELEPHONE:
(209) 368-0303
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:107CENSUS: 65DATE:
01/26/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Melissa ProutyTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Staff are not providing a safe environment for day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Erwin and Licensing Program Manager (LPM) Bettina Engelman met with Director, Melissa Prouty to deliver findings of the complaint investigation regarding the above allegation. There were 65 children and 9 staff during the visit.
During the investigation, LPA conducted interviews, and obtained pertinent information. It was alleged that Staff are not providing a safe environment for day care children. During the visit on 11/22/2022, LPA and LPM observed a child napping in the Preschool room, next to the table with three chairs stacked on top which causes a potential health and safety risk to those in care.
Based on the observation conducted during the investigation the evidence standard has been met, therefore the above allegation(s) is/are found to be SUBSTANTIATED. The following Title 22 Deficiency is/are being cited on the subsequent 9099-D page.
An exit interview was conducted with the Licensee. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Erwin TjhiaTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 53-CC-20221116163254
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: LA PETITE ACADEMY - LODI
FACILITY NUMBER: 393600860
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/26/2023
Section Cited
CCR
101238 (a)
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101238(a)
The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement was not as evidenced by:
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Director stated that she went to move the chairs off the table after was reminded by the licensing staff on 11/22/2022. Director asked the staff to move chairs off the table and leave them on the floor and stacked them by the wall.
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This requirement was not as evidenced by: During the visit on 11/22/2022, LPA and LPM observed a child napping in the Preschool room, next to the table with three chairs stacked on top which causes a potential health and safety risk to those in care.
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Director also stated that she checked the classroom every morning to make sure the chairs are not on the table before the children arrive.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Erwin TjhiaTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/16/2022 and conducted by Evaluator Erwin Tjhia
COMPLAINT CONTROL NUMBER: 53-CC-20221116163254

FACILITY NAME:LA PETITE ACADEMY - LODIFACILITY NUMBER:
393600860
ADMINISTRATOR:PROUTY, MELISSAFACILITY TYPE:
850
ADDRESS:1910 W. KETTLEMAN LN.TELEPHONE:
(209) 368-0303
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:107CENSUS: 65DATE:
01/26/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Melissa ProutyTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Facility staff use inappropriate discipline methods
Staff did not meet day care child's needs.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Erwin and Licensing Program Manager (LPM) Bettina Engelman met with Director, Melissa Prouty to deliver findings of the complaint investigation regarding the above allegation. There were 65 children and 9 staff during the visit.

Throughout the investigation, LPA interviewed parents, staff, and children. It was alleged that a staff member had yelled at a child, had called the child disparaging names, forced the child back on the cot to take their nap and had been observed handling the child roughly. Interviews with staff revealed that teachers are trained and expected to use company policy, which includes calmly talking at the child’s eye level, and positive reinforcement of expected behaviors. Staff are also required to give children options and offer them different activities to help with challenging behaviors. Parents who were interviewed stated that the facility has cameras and that they watch in real time to check on their child’s classroom. They had not observed staff handling children roughly and had no concerns over staff’s interaction with children. None of the interviewed individuals had been aware of a staff member calling children names.
Report Continue on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Erwin TjhiaTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 53-CC-20221116163254
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: LA PETITE ACADEMY - LODI
FACILITY NUMBER: 393600860
VISIT DATE: 01/26/2023
NARRATIVE
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It was also alleged that staff did not meet day care child's needs to use the bathroom and be comforted during the drop off. Interviews conducted revealed that children take turns to use the restroom. Sometimes teachers make children use a restroom at another classroom to accommodate the need. At times, children may have to wait until another teacher is present to provide the supervision to the bathroom area. LPA also learned that facility staff offer help to children during the drop off. As with all group care, there may be moments until a newly arriving child receives the attention of a staff member who is caring for a group of children and/or currently soothing another child.

Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the complaint was found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.



Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Erwin TjhiaTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4