Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393610678
Report Date: 06/01/2020
Date Signed: 06/11/2020 12:47:25 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2020 and conducted by Evaluator Aruna Sridharan
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20200211111937
FACILITY NAME:TOVAR GARCIA, MARIAFACILITY NUMBER:
393610678
ADMINISTRATOR:MARIA CARMEN TOVARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 952-5728
CITY:STOCKTONSTATE: CAZIP CODE:
95212
CAPACITY:14CENSUS: 2DATE:
06/01/2020
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Maria Tovar GarciaTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee inappropriately disciplined children while in care.
INVESTIGATION FINDINGS:
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THIS IS AN AMENDED REPORT
Licensing Program Analyst (LPA) Aruna Sridharan conducted televisit with licensee Maria Tovar Garcia to deliver the findings of the complaint investigation. LPA explained that the televisit was in place of a physical visit due to the COVID-19 State Of Emergency. LPA Sridharan interviewed 2 out of 3 children present at the time. It was found that chidren received time out by standing still facing the door in the family room. Majority of the parents interviewed stated that they liked the care. They did comment that time out is used where children are asked to sit at the kitchen table or sit on the carpet.
However, licensee acknowledged that chidren stayed longer if they did not stand still. There is a preponderance of evidence to support the above allegation; therefore the allegation is substantiated.
The following Type A deficiency was cited on 9099 D page.
LPA will email the copy of this report ot licensee
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharon OgbodoTELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Aruna SridharanTELEPHONE: (916) 917-9273
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 53-CC-20200211111937
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: TOVAR GARCIA, MARIA
FACILITY NUMBER: 393610678
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/01/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/01/2020
Section Cited
CCR
102423(a)(4)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, ..., mental abuse, or other actions of a punitive nature, ......or aids to physical functioning. This was not met as evidenced by;
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Licensee acknowledged that she would use the resources from the R&R agency to learn discipline strategies immediately.
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Based on complaint investigation the licensee inappropriately disciplined children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Sharon OgbodoTELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Aruna SridharanTELEPHONE: (916) 917-9273
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2020
LIC9099 (FAS) - (06/04)
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