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32 | The Department investigated the allegations, “Facility staff are not meeting minor’s personal hygiene needs” and “Facility staff are not meeting minor’s toileting needs.” Five of five staff corroborate that youth in care are showered daily, 1-2 times a day and that C1 showered in the morning and in the evening. The staff were consistent in statements of C1’s personal hygiene routine process which included monitored showering with prompting, teeth brushing, applying lotion and self-dressing by C1.
It was stated that C1 preferred showers and did shower both in the stand-alone shower and the bathtub with a shower and that staff would ensure that the water temperature was warm. C1 would communicate if the temperature was too cold or too warm but, would play with the knob afterwards. C1 is incontinent but was in the process of toilet training and did have many accidents. Staff collaborated that C1 was checked every 30- 60 minutes and was cleaned and changed as needed. If C1 had an accident, it was stated that he would shower afterwards, and clothes/ sheets were laundered. C1 was unable to be interviewed due to limited verbal skills but, was observed to be wearing clean clothes, and well-groomed on unannounced visit on 06/05/2025. Record review of bathroom logs are consistent with staff statements. Regional Center staff also communicate C1’s hygiene needs appeared to be met when they visited. Based on the investigation, records reviewed, and interviews conducted, the complaint finding is UNSUBSTANTIATED at this time meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
An exit interview was conducted. A copy of all reports and appeal rights were discussed and provided to the facility. |