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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426206807
Report Date: 06/12/2025
Date Signed: 06/12/2025 03:05:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2025 and conducted by Evaluator Bill-Brian Billones
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250314083831
FACILITY NAME:ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
426206807
ADMINISTRATOR:MARYAM FARFACILITY TYPE:
850
ADDRESS:4200 CALLE REAL,4225/4233TELEPHONE:
(805) 683-6381
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:74CENSUS: 28DATE:
06/12/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Ariana MeleroTIME COMPLETED:
03:19 PM
ALLEGATION(S):
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Staff engaged in an inappropriate altercation in the presence of day care children.
INVESTIGATION FINDINGS:
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On 06/12/2025, Licensing Program Analyst (LPA) Bill Billones conducted an unannounced inspection to deliver findings related to a complaint received by the Department on 03/14/2025. LPA met with Ariana Melero, Office Coordinator of the Child Care Center (CCC). At the time of the inspection, LPA observed 28 children in care and 5 staff members providing care and supervision.

The complaint alleged violations of Personal Rights, specifically staff engaged in an inappropriate altercation in the presence of day care children, resulting in actions that violated the children’s personal rights.

The investigation consisted of two unannounced inspections. As part of the investigation, LPA reviewed the children’s roster, individual files, the facility’s staff and parent handbooks, and conducted interviews with staff and parents. LPA's interviews corroborated the allegation that an inappropriate altercation occured in the presence of day care children. Continued on 9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20250314083831
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
VISIT DATE: 06/12/2025
NARRATIVE
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Based on LPA's interviews, review of documentation, and evidence gathered, the preponderance of evidence standard has been met, therefore the above allegation is determined to be SUBSTANTIATED.

As a result, one Type B deficiency is being cited today under California Code of Regulations, Title 22, Division 12 on the attached LIC 9099D. This report must be made available to the authorized representatives
of children in care and maintained in the facility file for three years.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the
main door for 30 days.

Exit interview conducted, appeal rights were provided, and report was reviewed with the Office Coordinator Ariana Melero.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20250314083831
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/26/2025
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement was not met as evidenced by:
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Licensee is to ensure staff is engaged in appropriate conduct in the presence of day care children by reviewing TItle 22 regulations. Administrator will submit the training curriculum and staff attendance to LPA via email at bill.billones@dss.ca.gov no later than June 26, 2025.
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Based on interviews, the licensee did not comply with the section cited above as staff engaged in an inappropriate altercation in the presence of day care children, which poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2025 and conducted by Evaluator Bill-Brian Billones
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250314083831

FACILITY NAME:ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
426206807
ADMINISTRATOR:MARYAM FARFACILITY TYPE:
850
ADDRESS:4200 CALLE REAL,4225/4233TELEPHONE:
(805) 683-6381
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:74CENSUS: 28DATE:
06/12/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Ariana MeleroTIME COMPLETED:
03:19 PM
ALLEGATION(S):
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2
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5
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9
Staff engaged in a physically inappropriate interaction with day care children.
INVESTIGATION FINDINGS:
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5
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On 06/12/2025, Licensing Program Analyst (LPA) Bill Billones conducted an unannounced inspection to deliver findings related to a complaint received by the Department on 03/14/2025. LPA met with Ariana Melero, Office Coordinator of the Child Care Center (CCC). At the time of the inspection, LPA observed 28 children in care and 5 staff members providing care and supervision.

The complaint alleged a violation of Personal Rights, specifically the allegation that staff engaged in a physically inappropriate interaction with day care children. As part of the investigation, LPA conducted staff and parent interviews. LPA also reviewed the children’s roster, staff records, and Guardian roster.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the
alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Continued on 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20250314083831
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
VISIT DATE: 06/12/2025
NARRATIVE
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A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Exit interview conducted, appeal rights were provided, and report was reviewed with Office Coordinator, Ariana Melero.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5