434403524-10-23-2024-07-CC-BDEL-DB7AK6-20241119231701

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434403524
Report Date: 10/23/2024
Date Signed: 10/23/2024 02:02:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2024 and conducted by Evaluator Melvin S Matos

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20240802165608

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434403524
ADMINISTRATOR:	AMANDA HERNANDEZ		FACILITY TYPE:	850
ADDRESS:	1155 EAST ARQUES AVENUE		TELEPHONE:	(408) 245-3276
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94085
CAPACITY:	146	CENSUS: 92	DATE:	10/23/2024
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Christy Michelle Bermudez		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff left day care child in a soiled diaper for a long period of time.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mel Matos met with Christy Michelle Bermudez, Director, for an unannounced follow up complaint investigation. Purpose of today's investigation: Deliver investigation findings.

Based on interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Director, Christy Michelle Bermudez. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Belinda Devall	TELEPHONE: (408) 598-5501
LICENSING EVALUATOR NAME: Melvin S Matos	TELEPHONE: (408) 334-8554
LICENSING EVALUATOR SIGNATURE:	DATE: 10/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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