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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455400688
Report Date: 10/10/2025
Date Signed: 10/10/2025 11:55:31 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20251008112342
FACILITY NAME:GIBSON-CASSIDY, ELAINE FAMILY DAY CAREFACILITY NUMBER:
455400688
ADMINISTRATOR:GIBSON-CASSIDY, ELAINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 605-0930
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:14CENSUS: 5DATE:
10/10/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Elaine Gibson-CassidyTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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home is cluttered
INVESTIGATION FINDINGS:
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On 10/10/25 at 9:45am, Licensing Program Analyst (LPA) Erica Laird and Nicolette conducted an unannounced complaint inspection and met with licensee Elaine Gibson-Cassidy. It’s alleged that the home is cluttered, specifically that paperwork and boxes are stacked throughout the house causing tripping hazards.

During today’s inspection, the licensee admitted her home is cluttered. The licensee stated she has extra stuff in her home due to a family member moving.

The licensee provides around-the-clock care and states children eat meals in the dining room and on the patio.

LPAs observed and photographed areas used for childcare and noted numerous stacks of boxes, food containers, and assorted household items dispersed throughout the residence. The kitchen counters contained cooking devices, food preparation equipment, serving bowls/platters, and bakery items, leaving minimal space for food preparation. The dining room table was partially covered with papers, binders, and various other items. In the preschool room (garage), LPAs observed items stacked to the ceiling causing hazards. The windows in the preschool room and infant room were blocked with
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20251008112342
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: GIBSON-CASSIDY, ELAINE FAMILY DAY CARE
FACILITY NUMBER: 455400688
VISIT DATE: 10/10/2025
NARRATIVE
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various items. The preschool room exits to a side yard that had storage totes, several garbage bags, outdoor play equipment and tools. The home appeared unorganized and cramped, with significant clutter limiting available space and comfort for children in care. As a result, there were few accessible areas for children to engage in play activities or to eat meals.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Cunningham informed licensee Elaine Gibson-Cassidy that this report dated 10/10/25 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Cunningham informed the licensee Elaine Gibson-Cassidy to provide a copy of this licensing report dated 10/10/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Elaine Gibson-Cassidy. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20251008112342
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: GIBSON-CASSIDY, ELAINE FAMILY DAY CARE
FACILITY NUMBER: 455400688
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/11/2025
Section Cited
CCR
102417b(b)
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The home shall be kept clean and orderly, with heating and ventilation for safety and comfort.
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The licensee stated she will remove items and organize. The licensee provided LPA with a plan of how she will declutter her home. The licensee will submit photos by 10/27/25.
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Based on observations, the licensee did not comply with the section cited above in all areas of the home had excessive clutter causing tripping hazards which poses an immediate health, safety or personal rights risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4