Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543808902
Report Date: 03/09/2016
Date Signed 03/09/2016 03:37:13 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 E.SHAW AV,STE 300-MS 29-01
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2016 and conducted by Evaluator Norma Lomeli
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20160202150151
FACILITY NAME:FAMILY FOCUS PARKVIEW PRESCHOOLFACILITY NUMBER:
543808902
ADMINISTRATOR:TANNER-JEWELL, LUCINDAFACILITY TYPE:
850
ADDRESS:5911 S. MOONEY BLVDTELEPHONE:
(559) 627-0700
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:73CENSUS: 55DATE:
03/09/2016
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Kawanda Pettitt, Interim Site SupervisorTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Facility has rodents.
Children are not provided a safe and healthful environment.
Facility is in disrepair.
INVESTIGATION FINDINGS:
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On this date LPAs, Norma Lomeli and Kathie Campbell arrived at facility to conduct an unannounced complaint visit to gather information to investigate the above allegations. Met with Kawanda Pettitt who accompanied LPAs during tour of facility both inside and outside. LPA explained the allegations. Census was taken. LPAs interviewed staff, reviewed sign-in/out sheets, and facility records. During the investigation it was revealed that the facility has rodents and droppings were observed, the center's floors in classrooms and bathrooms were dirty and grimy around the sinks, baseboard, doors, toilets and walls. The rugs were stained and dirty. Center's stove was not working and wasn't repaired for approximately six days. During that time the children were given the same type of sandwich. Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are cited on the attached LIC 9099D.
An exit interview conducted with Interim Site Supervisor, Kawanda Pettitt. The licensee's representative was provided a copy of their appeal rights (LIC9058 12/15) and their signature on this form acknowledges receipt of this form. LPA observed licensee post Notice of Site Visit Form to parent's board and is aware that it must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)243-8103
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)243 -8416
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4


Control Number 04-CC-20160202150151

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 E.SHAW AV,STE 300-MS 29-01
FRESNO, CA 93710
FACILITY NAME: FAMILY FOCUS PARKVIEW PRESCHOOL
FACILITY NUMBER: 543808902
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/09/2016
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/09/2016
Section Cited
101238(a)
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BUILDINGS AND GROUNDS- The child care center shall be clean, safe, sanitary and in good repair at all times. It was revealed that the center's stove was not working and could not be used. It wasn't repaired for six days and during that time the children were given the same type of sandwiches all week. This presents a potential risk to the health and safety of children in care.
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The licensee has repaired the stove and LPA obtained a copy of the invoice showing the repair has been made.
Type B
03/16/2016
Section Cited
101238(a)
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BUILDINGS AND GROUNDS- The child care center shall be clean, safe, sanitary and in good repair at all times. LPA observed the center floors in classrooms and bathrooms were dirty and grimy around the sinks, baseboard, doors, toilets and walls. The rugs were stained and dirty. This presents a potential risk to children in care.
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Licensee shall ensure the center is clean and sanitary. Licensee shall develop a daily cleaning/sanitizing plan which will include the areas they will be cleaning and names of staff responsible for cleaning/sanitizing. The plan to include daily/weekly tasks and will also include a daily/weekly check off list with staff initials and will include administrative oversight. Staff to receive training.
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Copy of written plan, training outline, staff sign in sheets and a copy of check off sheets to be received at the Fresno CCL Office on or before 3/16/16.
Type B
03/09/2016
Section Cited
101238(a)
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BUILDINGS AND GROUNDS- The child care center shall be clean, safe, sanitary and in good repair at all times. On visit made 2/11/16, LPA observed the center was having a problem with mice and there were mice droppings in the bottom drawer of the oven. Although, measures have been taken, they failed to ensure the kitchen is sanitary. This is a potential risk to children in care.
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Licensee stated they are taking measures to exterminate the mice and will ensure the kitchen is clean and sanitary.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)243-8103
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)243 -8416
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2016
LIC9099 (FAS) - (06/04)
Page: 2 of 4



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 E.SHAW AV,STE 300-MS 29-01
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2016 and conducted by Evaluator Norma Lomeli
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20160202150151

FACILITY NAME:FAMILY FOCUS PARKVIEW PRESCHOOLFACILITY NUMBER:
543808902
ADMINISTRATOR:TANNER-JEWELL, LUCINDAFACILITY TYPE:
850
ADDRESS:5911 S. MOONEY BLVDTELEPHONE:
(559) 627-0700
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:73CENSUS: DATE:
03/09/2016
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Kawanda Pettitt, Interim Site SupervisorTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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2
3
4
5
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9
Facility operated out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs), Norma Lomeli and Kathie Campbell arrived at facility to conduct an unannounced complaint visit to gather information to investigate the above mentioned allegation. Met with Interim Site Supervisor, Kawanda Pettitt who accompanied LPAs during tour of facility both inside and outside. LPA explained the allegation, reviewed sign in/out sheets and census taken. During the investigation interviews were conducted. Based upon the information received, LPA was unable to obtain information needed to find the allegation did or did not occur. Although the allegation that the facility operated out or ratio may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is INCONCLUSIVE.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited.
Exit interview conducted with Interim Site Supervisor, Kawanda Pettitt.
LPA Lomeli observed licensee posting Notice of Site Visit Form to parents board and is aware that it must remain posted for 30 days.

Inconclusive
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)243-8103
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)243 -8416
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4