376600788-4-26-2022-20-CC-CGRY-CFNM8K-20220623092314

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600788
Report Date: 04/22/2022
Date Signed: 04/26/2022 07:36:52 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2022 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20220224091014

FACILITY NAME:	KINDERCARE LEARNING CENTER - PASEO LADERA		FACILITY NUMBER:	376600788
ADMINISTRATOR:	ANA KING		FACILITY TYPE:	850
ADDRESS:	1101 PASEO LADERA		TELEPHONE:	(619) 482-1800
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91910
CAPACITY:	78	CENSUS: 66	DATE:	04/22/2022
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Ana King		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Day-care child was bit by another day-care child resulting in an injury.

Day-care child bit multiple day-care children.

INVESTIGATION FINDINGS:

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On 04/22/22 at 1:00pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegations. LPA Castellon met with director Ana King and discussed the purpose of the inspection. It was alleged that a day-care child was bitten by another day-care child resulting in an injury and that a day-care child bit multiple day-care children. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents and facility staff. Documents were obtained pertaining to the incident.

Based on the licensee's admission and interviews, the allegation is substantiated. Child in care was bitten and that resulted in an injury. Also, the same day-care child bit multiple children in care on several different occasions. There were between six to ten different biting incidents in a short time span. As such, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. Final findings delivered as substantiated, a type ‘A’ violations are being issued, as the situation is an immediate risk to children in care.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian Castellon	TELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20220224091014

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE LEARNING CENTER - PASEO LADERA	FACILITY NUMBER: 376600788
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/22/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 05/13/2022 Section Cited CCR 1012239(a)(2)	1 2 3 4 5 6 7	101223(a)(2) Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by a child in care being bitten by	1 2 3 4 5 6 7	Director Ana King states that she will hold an all-staff meeting and discuss proper supervision techniques. Regulation 101229 will be discussed during the meeting. A signed attendance roster will be submitted to the licensing office as aprt of the plan of correction. Director states that ratios have been lowered to 8:1. The class has been
	8 9 10 11 12 13 14	another child in care and that bite resulted in an injury. This poses an immediate threat to children in care.	8 9 10 11 12 13 14	split in half so that less children are together in a small space. Director has brought in extra support to supervise child who is biting. Director has has communicated with child's parents about the biting to see if a plan can be created to assist the child and stop the biting. Child no longer attends the facility.
Type A 05/13/2022 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229 Responsibility for Providing Care and Supervision: (a)The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.	1 2 3 4 5 6 7	Director Ana King states that she will hold an all-staff meeting and discuss proper supervision techniques. Regulation 101229 will be discussed during the meeting. A signed attendance roster will be submitted to the licensing office as aprt of the plan of correction. Director states that ratios have been lowered to 8:1. The class has been
	8 9 10 11 12 13 14	This requirement was not met as evidenced by the same daycare child biting multiple children in care on several different occasions. This poses an immediate threat to children in care.	8 9 10 11 12 13 14	split in half so that less children are together in a small space. Director has brought in extra support to supervise child who is biting. Director has has communicated with child's parents about the biting to see if a plan can be created to assist the child and stop the biting. Child no longer attends the facility.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian Castellon	TELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2022

LIC9099 (FAS) - (06/04)

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