Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600790
Report Date: 10/09/2017
Date Signed 10/09/2017 12:07:39 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2017 and conducted by Evaluator Gloria Cruz
COMPLAINT CONTROL NUMBER: 20-CC-20170717081117
FACILITY NAME:KINDERCARE LEARNING CENTER - PASEO LADERA, INFFACILITY NUMBER:
376600790
ADMINISTRATOR:ANA KINGFACILITY TYPE:
830
ADDRESS:1101 PASEO LADERATELEPHONE:
(619) 482-1800
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:56CENSUS: 0DATE:
10/09/2017
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Ana KingTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff failed to adequately feed child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Gloria Cruz made an unannounced visit to the facility and met with Director, Ana King. Purpose of the visit was to deliver findings of the above allegations of neglect stating staff failed to adequately feed child.

CCL has conducted an investigation consisting of meeting with Director, Child's Record reviews, and four parent interviews. Based upon the information received, although the staff did not always log the child's intake at feeding the child was fed several times during the time child was in care. There was no indication in Child's Needs and Services Plan that child required constant reintroduction to the formula. The complaint is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiency is cited. Exit interview conducted.

NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carl SheltonTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria CruzTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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