Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270398
Report Date: 07/20/2016
Date Signed 07/20/2016 03:52:52 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2016 and conducted by Evaluator Mahnaz Malek
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20160719092557
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
304270398
ADMINISTRATOR:TORRES, BEATRICEFACILITY TYPE:
830
ADDRESS:4601 BEACH BLVD.TELEPHONE:
(714) 994-5610
CITY:BUENA PARKSTATE: CAZIP CODE:
90621
CAPACITY:24CENSUS: 22DATE:
07/20/2016
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:DirectorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1- Infants are left unattended in the crib area.
2- The facility has been out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Malek visited the above facility on this date to conduct the above complaint investigation. LPA met with director, Beatrice Torres and Renee Huber in the office at the time of the visit. There were a total of 22 infants and toddlers with 7 staff in 3 different rooms observed.
LPA reviewed the time documents, sing in/out sheets and interviewed the staff regarding the above allegations. The staff stated there were always enough staff in the infant room to cover the crib area after the last citation. The staff denied being out of ratio in the infant room. The staff or individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. Based on the information gathered, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is inconclusive. Notice of Site Visit was posted.
The notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The licensee was provided a copy of their appeal right (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.
Inconclusive
Estimated Days of Completion:
SUPERVISOR'S NAME: Dana WilliamsonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Mahnaz MalekTELEPHONE: (714) 703-2810
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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