Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403511
Report Date: 12/07/2017
Date Signed 12/07/2017 12:37:24 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2017 and conducted by Evaluator Victoria Hunt
COMPLAINT CONTROL NUMBER: 12-CC-20171107154013
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
197403511
ADMINISTRATOR:ILIANA FARALDOFACILITY TYPE:
850
ADDRESS:18525 W. SOLEDADTELEPHONE:
(661) 251-9176
CITY:CANYON COUNTRYSTATE: CAZIP CODE:
91351
CAPACITY:80CENSUS: DATE:
12/07/2017
UNANNOUNCEDTIME BEGAN:
11:44 AM
MET WITH:Iliana Faralado TIME COMPLETED:
12:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Administrator forcefully grabbed child by the arm.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Victoria Hunt conducted an unannounced subsequent visit for the purpose of concluding the investigation into the above allegations. LPA met with Iliana Faraldo Director to deliver the findings of the investigation. During the course of, the investigation LPA conducted interviews with the director, complainant, children and parents. Based upon the information provided, interviews conducted, the above referenced allegation of complaint is deemed unsubstantiated.

A finding that the complaint is unsubstantiated means that there was not a preponderance of evidence to meet the standards of evidence. No citation was issued for this report. Licensee shall post the report for 30 days in addition to the Notice of Site Visit & provide copies of the licensing report to parents/guardians of children in care at the facility.

Exit interview conducted a copy of this report was left at the facility. No citations were cited at this visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Victoria HuntTELEPHONE: (661) 568-8930
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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