Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600788
Report Date: 01/27/2016
Date Signed 01/27/2016 11:40:07 AM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2015 and conducted by Evaluator Gloria Cruz
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20151216095540
FACILITY NAME:KINDERCARE LEARNING CENTER - PASEO LADERAFACILITY NUMBER:
376600788
ADMINISTRATOR:ANA KINGFACILITY TYPE:
850
ADDRESS:1101 PASEO LADERATELEPHONE:
(619) 482-1800
CITY:CHULA VISTASTATE: ZIP CODE:
91910
CAPACITY:108CENSUS: 76DATE:
01/27/2016
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Ana KingTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Gloria Cruz made an unannounced complaint visit to the facility and met with Director, Ana King. The purpose of the visit was to complete investigation on a complaint of personal rights alleging teacher grabbed child by the arms and shook and yelled at a child.

CCL has conducted an investigation consisting of staff and witness interviews and records reviews. Based upon the information provided the allegations are inconclusive, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview was conducted.
Inconclusive
Estimated Days of Completion:
SUPERVISOR'S NAME: Carl SheltonTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria CruzTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2016
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2016
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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